Chrysmo is free to download. We don’t charge any subscription fees for Homeowners, Experts or Contractors.

1. Register through the Chrysmo website.
2. After vetting, you’ll receive an email with a link to download the app and login information.
3. Watch a few short videos on topics such as how to use the app, delighting customers, do’s and don’ts, etc.
4. Complete your app profile with a photo, logo, and other information.
5. Start earning extra money!

Thanks for downloading! The version of the app offered in the App Store is for Homeowners (users) only. You’ll receive a link for the Expert version and login credentials once you have registered and are approved to join the network. To sign up, visit app.chrysmo.com/register.

An “Expert” helps customers by providing assistance remotely through the Chrysmo app.

A “Service Provider” or “Contractor” provides local, in-home services for home maintenance repairs and projects.

Experts earn money for remotely providing guidance to Homeowners. Because we use a variable pricing structure, you set the price Homeowners are charged for your expertise. The amount earned is the price you set less a small percentage retained by Chrysmo.

You will earn for each interaction except in situations where the Homeowner indicates they were not satisfied and rates you below 3 stars. If for any reason you feel a rating does not accurately reflect the interaction, please send us a short note at [email protected] with the reason and we’ll handle the dispute.

Experts get paid at the end of every week through PayPal. If you don’t have a PayPal account, don’t worry! You can create one when you receive the notification email for the first payment. We only need your email address to make payment to your PayPal account. If you already have an existing account, we recommend that you use the email address associated with that account for registration with Chrysmo.

No - only Homeowners can request to connect. The app waits for a limited duration, approximately one minute, for an Expert to accept. If the notification is not answered, the Homeowner is notified that the Expert is not available and is prompted to select another one.

There are no time limits on the interactions. You can communicate with the Homeowner for several minutes or across several interactions to help them get the job done. For example, you may find it necessary to request that the Homeowner gets a specific tool or part to complete the repair. In this case, the interaction could extend over several smaller interactions. An interaction only ends once the Homeowner selects “end call.”

Our research indicates the following timeframes are likely:

• First 5 minutes: You are able to gauge whether you can help the Homeowner repair the issue themselves.
• Next 1-2 minutes: You are able to provide Homeowner guidance regarding steps to take, needed parts and tools, etc.
• Last 10-15 minutes: You provide step-by-step instructions through continuous or intermittent audio/video call.
• Total call estimated to last 15-20 minutes.

You must recommend a Contractor for in-home assistance in the following circumstances:

• Guidance may risk personal injury or harm to the Homeowner.
• Lack of proper tools to fix or diagnose the problem problem.
• Homeowner is not used to or comfortable with DIY projects.
• More than one category of expertise is needed (i.e. problem may need both appliance and plumbing assistance).
• Guidance may risk Homeowner losing warranty claims (i.e. appliances, etc.).
• Any electrical or gas plumbing situations.

This is not an exhaustive list, so it is critical that you exercise good judgment.

No. A contractor outside of the Chrysmo network has not been vetted and cannot be made available to Homeowners. Only registered and approved contractors can be recommended. If you know a great contractor, invite them to register on the Chrysmo website.

Yes. You’ll need a different email address for each account if you wish to register as both an Expert and as a Contractor.

1. Register through the Chrysmo website.
2. After vetting, you’ll receive an email with a link to download the app and login information.
3. Watch a few short videos on topics such as how to use the app, delighting customers, do’s and don’ts, etc.
4. Complete your app profile with photos, logo, company information, etc.
5. Start receiving leads!

Chrysmo does not charge subscription or registration fees and the app is free to download. Contractors are charged on a per-lead basis, so you will only be charged by accepting a Homeowner’s request to connect.

We use a variable fee structure, which means you set the rate charged for each referral. This allows you to effectively compete with other contractors for bids while maintaining control of your budget. You can adjust the rate as needed by sending your request to [email protected]

If for any reason you feel that you should not be charged, please send us a short note at with the reason and we’ll refund you. If needed, we may reach out to understand the details in order to improve our service.

An “Expert” helps customers by providing assistance remotely through the Chrysmo app.

A “Service Provider” or “Contractor” provides local, in-home services for home maintenance repairs and projects.

Thanks for downloading! The version of the app offered in the App Store is for users only. You will receive a link for the contractor version of the app once you have registered and been approved to join the network. To sign up, visit app.chrysmo.com/register.